Shipping Policy

Thank you for shopping with Hamozen – where fun and imagination come to your doorstep! We want your shopping journey to be as joyful as the toys we deliver. To keep things clear and simple, here’s how we handle shipping across Pakistan:

🕒 Order Processing

  • All toy orders are processed within 1 business day once payment is confirmed.

  • Orders placed on weekends or public holidays will be handled on the next working day.

  • Our team makes sure your little one’s joy is packed with care and sent out as quickly as possible.

🚚 Shipping Method

  • We use trusted courier services in Pakistan to deliver safely and on time.

  • Once your package leaves our warehouse, you’ll receive a shipping confirmation message along with a tracking number.

⏳ Delivery Time

  • Delivery usually takes 2–4 business days, depending on your city or region.

  • Please allow extra time during holidays or in case of unexpected delays (like weather or local courier issues).

🌍 Shipping Destinations

  • Currently, we ship within Pakistan only.

  • For special bulk orders outside Pakistan, please contact our support team to see what we can arrange.

🔎 Order Tracking

  • You’ll receive a tracking ID via SMS, WhatsApp or on Email once your order is dispatched.

  • Use it to follow your toy box in real-time until it reaches your doorstep.

🏡 Shipping Address

  • Please double-check your shipping details at checkout.

  • Hamozen is not responsible for delays or failed deliveries due to incorrect addresses.

  • If you need to update your address after ordering, contact us as soon as possible.

✅ Order Confirmation

  • After placing your order, you’ll instantly get a confirmation via SMS, WhatsApp or on Email.

  • Didn’t get one? Check your spam/junk folder, or contact our support team.

💌 Need Help?

If you have any questions about your order or shipping, our support team is always ready to help. Reach out at:
📧 hamozen13@gmail.com


❤️ Thank you for choosing Hamozen!

We’re here to spread smiles, one toy at a time.